A tour of the account page — where your rentals, payment method, profile, and help options all live.
Your account is one simple page — everything you need lives right on it, top to bottom. Here's the tour.
The greeting up top
The top of the page greets you by name and shows the one thing most worth knowing right now:
- A payment is past due → you'll see the amount and a one-tap way to pay or fix your card.
- A payment is coming up → you'll see the amount and due date.
- Everything's fine → "you're all set," with a count of your active rentals.
Quick actions
If you have an active rental, two big tiles sit right under the greeting:
- Request service — something's wrong with your equipment, or you want to swap it for a different model. See Getting help from your account.
- End rental / pickup — request a cancellation and pickup. See Returns and cancellations.
If a rental agreement is waiting for your signature, a banner appears here too — see Signing your rental agreement.
Your rentals
Cards for your current and pending rentals, each showing the item, rate, and status. Tap any card to open that rental's detail page — its invoices, payments, and documents live there. Use View all rentals for the full list, past rentals included. More in Managing your rentals.
Profile & payment
- Your profile — photo, name, email, phone, and address at a glance. The Edit profile button opens the full editor (name, email, phone, address, password).
- Payment method — the card we bill your rentals to, with an Update card button. See Making payments.
- Sign out lives at the bottom of this section.
Need help?
The bottom of the page has our phone number and email — text, call, or write any time. For equipment problems, the Request service quick action is fastest.