# Making payments

How automatic monthly billing works, paying an open invoice in one tap, and keeping your card up to date.

Rental payments mostly take care of themselves — your card on file is
charged automatically each billing cycle. Here's how that works, and what
to do when a payment needs a hand.

{% video title="Paying an invoice and updating your card" todo="record" /%}

## Billing is automatic

When you checked out, you saved a card with our payment processor (Stripe).
That card is charged automatically:

- **First payment on install day**, once your equipment is in and working.
- **Every billing date after that**, for as long as you rent.

There's no autopay switch to flip — automatic billing is simply how renting
works, and every successful charge emails you a receipt. Before a renewal
we send a heads-up reminder, so a charge is never a surprise.

## Paying an open invoice

If an invoice is open or past due — say a charge failed and you've since
fixed your card — you can settle it yourself in one tap:

1. Open [your account](/account). If something's owed, the top of the page
   says so and offers a **Pay** button right there.
2. Or open the rental, expand **Invoices**, and find the invoice — open
   and past-due invoices show a **Pay** button with the amount.
3. Tap **Pay**. Your saved card is charged for the remaining amount, and
   you'll see "Payment received — thank you!" when it goes through.

{% screenshot alt="An open invoice with its Pay button on the rental detail page" caption="One tap settles an open invoice on your saved card" todo="capture" /%}

## Updating your card

Card expired, replaced, or switching banks? Update it before the next
billing date and your rental never skips a beat:

1. Open [your account](/account) and scroll to **Profile & payment**.
2. The **Payment method** card shows your current default card — brand,
   last four digits, and expiration.
3. Tap **Update card** and enter the new card in the secure form.
4. Your new card becomes the default for **all** your rentals.

{% screenshot alt="The payment method card with the Update card button" caption="Your card on file, with Update card one tap away" todo="capture" /%}

{% callout type="info" title="Old cards stay as backup" %}
For your protection while you're renting, we keep your previous card on
file as a backup rather than deleting it. If you need an old card removed,
just text or call us.
{% /callout %}

## Payment history

Each rental's **Payments** section lists every payment — amount, date, and
status (Paid, Refunded, Failed). Receipts also arrive by email after every
successful charge. See
[Invoices and receipts](/docs/your-account/invoices-and-receipts).

## If a payment fails

Cards decline for ordinary reasons all the time. We'll let you know right
away by text or email; update your card, tap **Pay** on the open invoice,
and you're square — usually in under a minute. The full story is in
[Payments and billing](/docs/renting-with-us/payments-and-billing).

[Open your account](/account){button}
