# How renting works

From browsing the catalog to your first monthly payment — the whole journey, step by step.

Renting from Rent Something KC is simple: pick what you need, check out
online, and we deliver and install it at your home. You don't pay anything
until your equipment is actually installed and working.

## 1. Browse and check out

Browse the [catalog](/products), add what you need to your cart, and check
out. During checkout you will:

- Create an account (or sign in) so you can manage everything later.
- Add a delivery address so we can confirm you're in our service area.
- Save a card on file. **Your card is not charged at checkout** — it's just
  stored securely with our payment processor for later.
- Sign your rental agreement electronically.

If you'd rather talk it through first, [contact us](/contact) and we'll put
together a quote you can review and accept from your phone.

## 2. We confirm your order

After checkout, our team gives every order a quick review and reaches out if
we need anything else from you. Once your order is confirmed, we'll contact
you to schedule delivery.

## 3. Delivery and installation

We schedule a time window that works for you, bring the equipment, and
install it. You'll get a confirmation with the date and time (with a
calendar invite) so it's easy to plan around. See
[Delivery and installation](/docs/renting-with-us/delivery-and-installation)
for details.

## 4. Your first payment happens on install day

This is the part people like most: **billing starts when your equipment is
installed, not when you order.** On install day, once everything is in place
and working, your first payment is charged to the card on file and your
monthly billing cycle begins.

## 5. Ongoing rental

After that, your rental renews automatically every month:

- Your card on file is charged on your billing date.
- You get an emailed receipt for every payment.
- You can view rentals, invoices, and payments any time in
  [your account](/account).

Need a repair, a swap, or want to end your rental? Everything starts from
your account portal or a quick message to us — see
[Support](/docs/renting-with-us/support) and
[Returns and cancellations](/docs/renting-with-us/returns-and-cancellations).