# Browsing and ordering

Finding what you need in the catalog and reserving it online — without paying a cent at checkout.

Everything we rent is in the online catalog, and reserving takes about five
minutes. Nothing is charged when you order — checkout just signs your
agreement and saves a card, and you're only billed once your rental is
installed and working.

{% video title="Browsing the catalog and reserving a rental" todo="record" /%}

## Browsing the catalog

Start at the [catalog](/products). You can:

- **Search** by name from the search bar.
- **Filter** by category and **sort** by featured, price, or name.
- Open any item to see its page — photos, the rate, and what's included.

When you find what you need, add it to your cart. Some items come as
**bundles** (for example, a washer and dryer together) — a bundle page shows
each item, the bundle total, and what you save by renting them together. Use
**Add bundle to cart** to grab the whole set at once.

{% screenshot alt="The product catalog with search, category filters, and sorting" caption="Browse, search, and filter the catalog" todo="capture" /%}

## Your cart

Your cart is at [/cart](/cart) — it shows each item's rate, any refundable
deposit, and a running summary. When you're ready, hit **Reserve your
rental** to start checkout.

{% callout type="success" title="Nothing is charged today" %}
Reserving signs your rental agreement and securely saves a card. You're only
charged once your rental is approved, scheduled, and installed.
{% /callout %}

## Checkout, step by step

1. **Choose your return dates.** Pick when each rental comes back. Monthly
   rentals can stay **open-ended** — no end date, cancel anytime.
2. **Your information.** Enter your email first. If you've rented with us
   before, we'll recognize it and email you a sign-in code — verify it and
   everything on file fills in for you. Then add your name, phone, and
   installation address, and upload a clear photo of your driver's license
   or state ID. Choose **delivery to this address** or **free store
   pickup**.
3. **Rental agreement.** Read the terms, then sign with your finger or
   mouse. (Returning customers who've already signed the current agreement
   skip this step.)
4. **Save a card and reserve.** We securely save your card — nothing is
   charged today — and you hit **Reserve your rental**. The summary even
   shows it: due today, $0.

{% screenshot alt="The checkout payment step showing the Reserve your rental button and $0 due today" caption="Save a card and reserve — nothing charged today" todo="capture" /%}

## What happens after you order

You'll land on a confirmation page — and then a real person takes over:

1. **We review your order.** Every order gets a quick look from our team,
   and we'll reach out within one business day.
2. **We schedule delivery.** Once your order is confirmed, we contact you
   to set up a delivery window — see
   [Delivery and installation](/docs/renting-with-us/delivery-and-installation).
3. **Billing starts on install day.** Your first payment happens once
   everything is installed and working — see
   [Payments and billing](/docs/renting-with-us/payments-and-billing).

## Your account is created at checkout

Checking out creates your account automatically — there's no separate
sign-up form. Afterward you can [sign in](/auth/sign-in) any time to see
your rentals, invoices, and payments in
[your account](/account). See
[Creating your account and signing in](/docs/your-account/creating-your-account-and-signing-in).

## Rather talk it through?

If you'd like help picking equipment or want pricing in writing first,
[contact us](/contact) and we'll put together a quote you can review and
accept right from your phone — see
[Accepting a quote](/docs/your-account/accepting-a-quote).

[Browse the catalog](/products){button}