# How renting with us works

From browsing the catalog to delivery day: the whole process, start to finish.

Renting an appliance from us takes about five minutes online. Here's the whole process.

## 1. Pick your equipment

Browse the [catalog](/equipment) and add what you need to your rental. Each page shows the monthly rate and the refundable deposit. The price you see covers delivery, professional installation, haul-away of your old unit, and repairs for normal wear and tear.

## 2. Check out online

Checkout asks for your contact info, delivery address, and a photo of your ID (we verify identity on every rental — it protects both of us). You'll sign the rental agreement right on your phone and save a card on file. **Nothing is charged at checkout** — billing starts once your equipment is installed.

## 3. We schedule your delivery

After you order, we reach out to set a delivery window that works for you. We deliver across the Kansas City metro, on both the Kansas and Missouri sides.

## 4. Delivery and install

We bring the unit in, hook it up, test it while you watch, and haul away the old one if you have it. See [Preparing for your delivery](/docs/delivery-prep) for the five-minute prep that makes this go smoothly.

## 5. Month to month from there

Your card is billed monthly. Keep the equipment as long as you need it — there's no contract term. When you're done, we pick it up and your deposit comes back. Questions at any point: call or text [(913) 214-1115](tel:+19132141115).